Terms and conditions for our investigations
At Gatekeepers Paranormal UK, we strive to conduct all our events professionally and safely. By attending, you agree to these terms, which ensure you are fully aware of the nature of our paranormal investigations. Please read them carefully.

Our commitment to professionalism and your experience
At Gatekeepers Paranormal UK, we do our best to ensure that all events we organise are conducted in a professional manner. By attending any of our events, you agree and accept that any and all services from Gatekeepers Paranormal UK are classified for entertainment purposes only. Gatekeepers Paranormal UK cannot guarantee that paranormal activity will take place, and therefore we cannot make any guarantees about the validity and truth behind your personal experiences whilst at an event. However, what we will guarantee is that all of our events are organised and conducted under controlled conditions at all times. The following terms and conditions are to ensure that you are fully aware of the nature of the events Gatekeepers Paranormal UK organises and runs.

Crucial rules and expectations for attendees
At Gate Keepers Paranormal we do our best to make sure that all and any of the events we organise are conducted in a professional manner.
By attending any of our events you agree and accept that any and all services from Gate Keepers Paranormal are classed for entertainment purposes only. Gate Keepers Paranormal cannot guarantee that paranormal activity will take place and therefore we cannot make any guarantees about the validity and truth behind your personal experiences whilst at an event. However, what we will guarantee is that all of our events are organised and conducted under controlled conditions at all times. The following terms and conditions are to insure that you are fully aware of the nature of the events Gate Keepers Paranormal organize and run. Due to the nature of some of our locations the following age restriction applies:
The minimum age for participants on all of our events is 18 years or older.
- No alcohol or drugs should be consumed prior to or during the investigation. If this occurs you will be asked to leave the premises immediately, regardless of time, weather or personal circumstances. No refunds will be given in these circumstances. This is to ensure the safety and comfort of all guest members.
- Due to the law no smoking or vaping is allowed indoors at any event. There may well be designated smoking areas at some of our events but please be advised these are likely to be outdoors. However, we cannot guarantee that these facilitates will be readily available. We do ask if available that cigarettes are disposed of in the container/s provided and to not discarded within the grounds of the location. ANYONE FOUND TO BLATANTLY IGNORE THE NON SMOKING REGS WILL BE ASKED TO LEAVE THE EVENT IMMEDIATELY.
- Due to Health and Safety restrictions at our locations pregnant women are not permitted on the majority of our events due to the Venue, as many locations may be in disrepair and investigations are usually completed at night with no to limited lighting However it is the individuals responsibility to inform GKP that they are pregnant. GKP accepts no liability should the individual choose to attend and injury occurs. GKP reserve the right to refuse ticket sales to individuals who are in their third trimester or the venue is deemed too great a risk for that individual and their unborn child.
- Gate Keepers Paranormal do not provide any sleeping facilities at the event unless stated. Some of the locations do offer overnight facilities, however the onus is on the individual member to book any required rooms if that option is available. Some sleepovers when advertised ill require guests to bring sleeping bags. Attending guests will be notifid where applicable.
- Gate Keepers Paranormal will not at any time, location or event, be liable or responsible for any loss or damage to equipment belonging to its participants, during and after the event, even if caused by, for example, suspected paranormal activity.
- All personal belongings, clothing, equipment, vehicles and or effects belonging to you or members of your party are your own responsibility and will always remain so. Gate Keepers Paranormal are not and cannot be held responsible for the safe custody of member’s property, for its loss, damage or theft.
- In the event of any unforeseen problems, accidents or incidents that may happen during an event, all members of your group are advised to have in place their own third party public liability insurance. Gate Keepers Paranormal cannot and do not accept any liability for any accident or injury to you or death, however caused.
- Gate Keepers Paranormal remind all guests that all paranormal investigations by their very nature can be quite reserved affairs, as well as being fun. Disruptive behaviour of any sort is not and will not be tolerated out of fairness to all of our members. Throughout the organised event you and your party will be expected to act at all times in a sensible manner and that will not cause harm or injury to anyone else or effect of the property etc.
- Any event due to take place wholly or partially in the open air could be affected by adverse weather conditions. In this case, Gate Keepers Paranormal reserves the right to relocate the event to an area which is undercover. In most cases all our events will still take place and it is your responsibility to bring suitable clothing to match the weather conditions of the time.
- Gate Keepers Paranormal only use professional paranormal investigators and mediums: however any and all statements made by these persons are of the sole opinion of that individual paranormal investigator and/or medium and do not reflect the opinions or policies, stated or otherwise, of Gate Keepers Paranormal. No perceived predictions, opinions, information, advice or comments made by our paranormal investigators and mediums should be interpreted as factual or actual. You, the guest member are responsible for making your own decisions and opinions and it is understood that when our paranormal investigators and/or mediums suggest something to you, it is an opinion of the paranormal investigators and mediums and should NOT be interpreted as the only course of action.
- Please note that Gate Keepers Paranormal accounts and information regarding any paranormal activity occurring at the locations are not fabricated in any way shape or form. Although Gate Keepers Paranormal members have on occasion witnessed and recorded paranormal activity in these locations we cannot and will not guarantee that any paranormal activity will take place on the night of the event.
- Gate Keepers Paranormal do not recommend that guests take part in any Gate Keepers Paranormal events if they suffer from any serious mental or physical impairment. Please contact us to discuss before deciding to assess the suitability of the event. If you suffer from any other significant medical condition such as epilepsy you must report this at the time of enquiry. Gate Keepers Paranormal will not and cannot be held responsible for the consequences of any trauma experienced before, during or after any of our investigations.
- Gate Keepers Paranormal encourage all guest members to bring any filming, recording or photographic equipment for personal use. Gate Keepers Paranormal may also use certain recording equipment, whether in digital or videos or audio recordings these maybe used on our web site. You may inadvertently appear in imagery that appears on the Gate Keepers Paranormal web site and or publicity materials. You hereby agree to their use.
- All events attended with Gate Keepers Paranormal must be paid in full prior to the event date, as no senior member is responsible for taking payment until the actual event date. Where locations require a deposit this will be clearly outlined in the event details. Any member not paying in full will be unable to attend. Where deposits are required these will be non refundable regardless of circumstances unless we cancel the event.
- Gate Keepers Paranormal Cancellation/Refund policy. When you agree to attend an event with us it is entirely your responsibility to ensure that you are able to make the event date you have agreed to as we cannot transfer your place onto another event date if you or any of your party are unable to attend.
The reason for this is that all places are paidt to our locations inadvance which means we are still liable for these costs even if you cannot make the event. Any deposit payments therefore will be non-refundable.
- In the unlikely event that any Gate Keepers Paranormal investigation is cancelled by ourselves due to circumstances beyond our control then we will endeavour to send immediate notice informing all relevant members booked onto the event, this will be actioned via e-mail or text message.
- When attending a Gate Keepers Paranormal event you may be asked to provide your booking ref or email sent to you as proof of your booking.
- All Payments recieved go directly to the locations Gate Keepers Paranormal do not accept any payments on the night of the investigation unless under special circumstances and it has been agreed by the founder
- Gate Keepers Paranormal try to make sure all the information posted/advertised or detailed on our groups face book page is accurate and up to date at all times. Please feel free to contact us immediately if you find or feel any information on the site is incorrect. However, the onus is on the individual to independently check any information posted/advertised or detailed on the Gate Keepers Paranormal FB page before relying on it. No representations are made by Gate Keepers Paranormal that the information posted/advertised or detailed on the site is accurate and up to date or complete and therefore we do not accept liability for loss arising from any inaccuracy or information that is out of date.
- By agreeing to the terms and conditions detailed and as set out by Gate Keepers Paranormal you further indemnify the organisers/ team members associated to and working with or for Gate Keepers Paranormal from and against all legal liability, in respect of any costs, claims, damages, demands, penalties, actions, proceedings, suits, losses or expenses in respect of or arising out of the injury to or the death of any person, or damage to any property arising from your participation in the chosen Gate Keepers Paranormal event, course/workshop and or demonstration.
- All investigation bookings made through Gate Keepers Paranormal constitutes your acceptance of our Terms and Conditions in full. Gate Keepers Paranormal may amend these Terms and Conditions at any time.
- Due to the nature of our investigations and the payment methods should you as a guest member of Gate Keepers Paranormal be unable to attend you may offer your space to others however senior members of Gate Keepers Paranormal must be notified and agreed upon in advance via email : gkparanormalgroup@gmail.com
All third parties need to be made familiar with our Terms and Conditions. It will be automatically recognised that the person(s) taking your place will have been asked by yourself to read and will have agreed to Gate Keepers Paranormal Terms and Conditions. Failure to do so will result in the new attendee not being allowed to access the investigation/date.
- All guest members booking on any Gate Keepers Paranormal event agree to have their contact details entered onto our mailing list. This list is for the sole use of marketing our group investigatons and will not be used by or forwarded to any company or persons. Should you wish not to have your details listed please contact us and they will be removed.
- Whilst we endeavour to have a medium present on our investigations, this may not always be the case. If an investigaton is advertised as having a medium and they cannot attend ,it will still go ahead as planned.
- Gate Keepers Paranormal is not a company but a serious non-profit volunteer group of paranormal investigators, with its members based throughout the UK. No volunteer receives payment and give their time for free.
- Additional Venue rules may apply however these will be shared in both the booking confirmation/ venue detail email that is sent out to guests as well as during the investigation briefing at the beginning of the event
Email: gkparanormalgroup@gmail.com
Updated June 2026 V3 CH

Cancellation policy
Refunds are only given if Gatekeepers Paranormal UK cancels an event. Should a guest not attend, then no refund will be given. However, special circumstances will be considered. We encourage all participants to notify us as soon as possible if they anticipate any issues with attendance.